FAQs

FAQS

OFFICE HOURS

8 am to 9 pm PST

CHECK IN

After 3 pm

CHECK OUT

11 am Exceptions must have prior approval. Please leave your room key in your door or in the box to the left of the office door.

LATE CHECK IN

(after 9 pm) – Please call the office prior to 9 pm and we will provide check in instructions.

PET POLICY

  • PETS ARE NEVER TO BE LEFT UNATTENDED IN THE ROOMS.
  • PLEASE BE CONSIDERATE OF OTHER GUESTS AND CLEAN UP AFTER YOUR PET. GARBAGE CANS ARE LOCATED BEHIND THE POOL.
  • PLEASE BE FOR THE SAFETY OF OTHER GUESTS PLEASE KEEP YOUR PET RESTRAINED AND WITH YOU AT ALL TIMES. OF OTHER GUESTS AND CLEAN UP AFTER YOUR PET. GARBAGE CANS ARE LOCATED BEHIND THE POOL.
  • PETS ARE NOT ALLOWED IN THE POOL AREA.
  • IF YOUR PET ENJOYS SLEEPING ON THE FURNITURE, PLEASE ASK FOR A SHEET TO PROTECT OUR FURNITURE.
  • IF YOUR PET CAUSES DAMAGE TO A ROOM, YOU WILL BE FINANCIALLY RESPONSIBLE FOR REPAIRS.
  • $20 PET FEE DUE AT THE TIME OF CHECK-IN.
  • IF THE OFFICE IS NOT NOTIFIED THAT YOU ARE TRAVELING WITH A PET THERE WILL BE A $50 CHARGE POSTED TO THE CREDIT CARD ON FILE.
  • We are following all CDC cleaning guidelines.
  • We ask that only 2 guest enters the office at a time.
  • Masks are preferred when entering the office.
  • We ask that all guests practice social distancing.
  • Hand sanitizer stations are posted in high traffic areas.
  • Unfortunately, we are unable to serve breakfast at this time.
  • We are currently not offering breakfast.
Check—in is any time after 3 pm. If arriving after 9 pm, please call our front desk and we will provide additional instructions.
Yes, every room has an air conditioner.
Yes all of our rooms are non—smoking, but you can smoke outside of your room.
We have 1 kitchen cottage that is pet free and 1 standard room that is pet free. These are available upon request.

Yes, we are pet friendly. There is a $20 per pet fee due at the time of check—in. Please see our pet policy above.

  • We have 2 gas stations in Three Rivers and have several options for restaurants in town.
  • Most of our restaurants in town have managed to stay open with outdoor dining or to-go options.

  • You may BBQ food in the BBQ grills but you must have your own charcoal and empty the ashes before leaving.
  • You may not have bonfires or use fire pits or have warming fires in the BBQ grills. 
  • We are 15 minutes from the entrance to Sequoia National Park and the big trees are an hour inside the park.
  • We are 1 1/2 hours from the Big Stump Entrance into Kings Canyon National Park.